Privacy Policy

Updated: February 1st, 2025

This policy explains how we handle your personal data. Here's a quick summary first, with key takeaways. It is not a substitute for reading the full policy and our Terms of Use.

Introduction

This Privacy Policy explains how BubuApp S.L. and its affiliated entities ("Bubu" or "we" or "us") comply with the provisions of the General Data Protection Regulation ("GDPR"), the Spanish GDPR and any other applicable data protection laws and regulations. This Privacy Policy explains how Bubu collects, stores, uses, transfers, and shares personal data from our users ("you") in connection with the Bubu AI mobile application, Bubu AI parenting companion application (the "App"), and the bubuapp.ai website, including all subdomains, products and services related to it (the "Website") (all collectively, the "Services").

BubuApp S.L. is a Spanish-registered data controller of the Services. The App may be listed under a different name depending on your location.

We may change this Privacy Policy from time to time. We will notify you by email or the App if the changes are material. If permitted by law, your continued use of the Services after this policy has been updated indicates your acceptance of changes made. Sometimes, you will be given a choice to accept changes to this policy. If you do not accept the terms of the updated Privacy Policy, please do not use the Services.

The latest updates to this policy are available on our Website and in the App.

Personal Data We Collect From You

We collect and process personal data about you when you interact with us and our Services, and when you purchase goods and services from us. This includes:

Personal Data You Provide to Us Directly

As we are an application and service that helps improve the wellness of young children (including, but not limited to, behavior, feeding, bathroom, activities, temperament, personality, and the length and quality of their sleep), we must collect some information about them. We will also collect some information about you, the child's parent or guardian since you will be the user of the Products.

Information About You That We Collect From You

When you sign up to use the Services, we may collect personal data such as your name, email address, year and month of birth, your role in the family, gender, your voice recording, password, place of residence, and location information including time zone and language.

Information About Your Child

Information that we may ask for about your child used strictly and confidentially to provide the sleep and behavioral improvement services are:

  • Your child's name
  • Your child's age and birthdate
  • Type of birth
  • Your child's gender
  • The time zone where your child resides
  • Your child's daily activities including but not limited to:
    • Your child's sleep and nap patterns
    • Your child's nutrition habits and schedules
    • How your child is cared for during the day
  • Tracking and Scheduling information such as when your child eats meals, and activities, when the child gets ready for bed, and when the child is first put down to sleep
  • Temperament
  • Other activities (if you choose to track them) such as breastfeeding, diaper changes, vaccines, playtime, pumping, potty, screen time, tummy time, skin-to-skin, and medicine
  • Child developmental milestones and behavioral improvement markers
  • Information that you voluntarily provide to us about your child

Any and all information about your child will only be used in the context of providing services through the Products and will be held in the strictest confidence.

Personal Data We Collect Automatically

When you access or use the Services, we may automatically collect the following information:

  • When you use our Products, we record certain information automatically, for example, your Internet protocol ("IP") address, mobile device ID, time zone setting, mobile device's operating system, browser type, and your activity on our Services.
  • We may collect information about how you use our Services, such as the types of content you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities.

To collect this and other information, we may use cookies and other similar technologies. See more in our Cookie Policy.

How We Use Your Personal Data

We use your personal data for the following purposes:

  • To provide our Services: We use your data to operate, maintain, and provide the features and functionality of the Services, including to process transactions, manage your account, respond to your inquiries, and fulfill your requests.
  • To personalize your experience: We use your data to personalize the content and information that we may send or display to you, including personalized help and instructions, and to otherwise personalize your experience while using the Services.
  • To improve our Services: We use data to understand how our Services are being used, track site performance, and make improvements. We may use your data to research and analyze user behavior to improve our Services and content.
  • To communicate with you: We use your contact information to send communications, including updates about your account, and information about products, services, promotions, and events. You may opt-out of receiving marketing communications at any time.
  • For safety and security: We use data to protect the safety and security of our Services and our users, including to authenticate users, prevent fraud and abuse, respond to legal requests or claims, and conduct audits.
  • For research and development: We may use your data for research and development purposes to improve our Services, develop new features, and support our business.
  • For legal compliance: We use your data as necessary to comply with applicable laws, regulations, and legal processes.

Your Privacy Rights

It does not matter what country, state, or region you come from; we are committed to providing you with individual privacy rights in accordance with the GDPR in relation to your personal data.

What are these rights?

Only you or a person legally authorized to act on your behalf may make a verifiable request related to your personal data. We reserve the right to perform reasonable checks to confirm a person's authorization.

  • Correction of your personal data: If you believe that your personal data is inaccurate, you have the right to contact us and ask us to correct such personal data.
  • Restriction of processing: You have the right to request that the processing of your personal data be restricted in some circumstances.
  • Access to your personal data: You have the right to request information about what personal data we process about you, to access all your personal data, and to receive a copy of it, including in a structured and portable form (.json).
  • Right to data portability: You have the right to request your personal data in a portable form which enables you to, for instance, reuse your data for your individual purposes or different services.
  • Erasure of your personal data: You have the right to request that we erase your personal data at any time.
  • Objection to the processing of your personal data: You have the right to object to the processing of your personal data, for example, if we process it for direct marketing purposes.

How to exercise your privacy rights

Please email us at support@bubuapp.ai to exercise your privacy rights.

If you would like to exercise your right to request erasure of your account, you can visit the settings in your App.

We will address your request within one month after receipt. It can take us up to 90 days in some cases, for example, for full erasure of your personal data stored in our backup systems. We will let you know if we need more time and explain the reasons for the delay.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at support@bubuapp.ai or by writing to us at:

BubuApp S.L.
Padilla 300
08025 Barcelona
Spain

Please mark your message "Attention: Privacy Policy"

Last Updated: February 1st, 2025

BubuApp Privacy Policy and Your Privacy Rights